collect, process, hold and store (collectively referred to as handle) client data and with whom we share this
information with. The information we handle is only that which is required by us so that we may deliver the services
You may browse our website without telling us who you are or revealing any personal information about yourself.
The information we collect from you is only that which is required by us so that we may deliver the site
functionality, the information you have requested or searched for and to provide you with our services.
By proceeding with using our services, you consent to the Company handling your data in line with this Privacy
Our Privacy Notice will be reviewed on a regular basis and may be updated from time to time.
In this Policy the following terms shall have the following meanings:
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Swiftee, a limited company registered in England under company number 09361558, whose registered address is 69 Moundfield Road N16.
2. What Does This Policy Cover?
3: Your Rights
3.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
3.1.1 The right to be informed about Our collection and use of personal data;
3.1.2 The right of access to the personal data We hold about you;
3.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 10);
3.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you;
3.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
3.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
3.1.7 The right to object to Us using your personal data for particular purposes; and
3.1.8 Rights with respect to automated decision making and profiling.
3.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 10 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
3.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
4: What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data:
4.1; Business Account.
Business can open a business account on www.swiftee.co.uk/business - those info we keep, which is the Company name, contact number, email address and postcode.
4.2; Customer App.
Customer can download the app and create a profile on www.swiftee.co.uk/app - those info gets saved, which is the full name, contact number and email address.
4.3; Job information.
All jobs gets saved, to help future bookings of same customer book faster, such as the pickup and drop off address and instructions for the driver or any contact numbers for the driver to call, entered by the dispatcher over the phone or by the customer via the customer App/web booker.
4.4; Credit/Debit card.
When user add a debit or credit card in his payment method on the App or web booker, this card will be saved in Stripe which is regulated with GDPR. You can remove the card at any time.
4.5; Direct Debit.
When a business opens a business account and sets up a Direct Debit, those details will be with GoCardless which is regulated with GDPR. You can cancel the DD at any time.
4.6; Drivers application.
Drivers apply to become a self employed contractor via www.swiftee.co.uk/apply we require the full name, email address, phone number, home address, and profile picture. this information is being sent to us by email, and based on this information we decide if we can go forward with an interview.
4.7; Registering a driver.
Registering a driver to start accepting jobs, we will need to enter in our console additional information, such as: license details, All vehicle details, insurance details.
5. How Do We Use Your Data?
5.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.
5.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
5.2.1 Providing and managing your Account;
5.2.2 Providing and managing your access to Our Site;
5.2.3 Personalising and tailoring your experience on Our Site;
5.2.4 Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);]
5.2.5 Personalising and tailoring Our products and services for you;
5.2.6 Replying to emails from you;
5.2.7 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by using the unsubscribe link or requesting to unsubscribe);
5.3 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
6. Do We Share Your Data?
6.1 We will not share any of your data with any third parties for any purposes.
7. How Can You Control Your Data?
7.1 In addition to your rights under the GDPR, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).
8. Your Right to Withhold Information
8.1 You may access Our Site without providing any data at all. However, on the app, to use all the features you may be required to submit or allow for your location.
9. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details via https://swiftee.co.uk/contact
10. Contacting Us